Frequently asked questions
How much does shipping cost?
Enjoy free shipping on orders over $30! Orders under $30 are shipped for a $7 flat rate.
When will I get my order?
Orders are processed and shipped as quickly as possible. You’ll receive a shipping confirmation email with tracking once your order is on the way. Local deliveries occur on Mondays, Wednesdays, and Fridays.
What is the cancellation policy?
Orders may be canceled before they are processed or shipped. Please contact us as soon as possible through the Contact page at the top of our website.
What areas qualify for local delivery?
Local delivery is available within 10 miles of The Wharf in Ventura. Orders must meet the minimum order requirement to qualify. If you’re unsure whether your address is within our delivery area, feel free to contact us and we’ll be happy to help.
What if an item I ordered is no longer available?
We do our best to keep inventory accurate and up to date. In rare cases, an item may become unavailable after an order is placed. If this happens, we’ll contact you promptly to keep you informed and help find the best solution.